18:54
Shivaram
Nikhil is a young software engineer, who got his first camera gifted to him by his USA based uncle. He then claims to have shot 80,000 photos, to the point where the "button for shutter release" just woreout.
Now, he has bought his own new camera and is on a 365 days Endurance challenge. ie Atleast one new "quality" photo everyday.
Retail sales by its very nature is a 365 days business, with little respite for "voluntarily taking time off", especially, if you have a BIG GOAL to achieve.
Yet, if a retailer takes up this 365 days Endurance challenge, where by everday, he and his team does one new thing to his business, in the areas of Products, Price, Promotion, Publicity, People, Physical Evidence,
It is possible to challenge your staff, to try out a simple challenge of trying to redo the mannequin, so that the customers find the effort attractive, than it was before.
Now, he has bought his own new camera and is on a 365 days Endurance challenge. ie Atleast one new "quality" photo everyday.
Retail sales by its very nature is a 365 days business, with little respite for "voluntarily taking time off", especially, if you have a BIG GOAL to achieve.
Yet, if a retailer takes up this 365 days Endurance challenge, where by everday, he and his team does one new thing to his business, in the areas of Products, Price, Promotion, Publicity, People, Physical Evidence,
It is possible to challenge your staff, to try out a simple challenge of trying to redo the mannequin, so that the customers find the effort attractive, than it was before.
This way, the staff will find that they are being asked to take on a new responsibility and while some will take time to take it on, some will surely take the initiative and begin to do something new.
PS: We should be careful not to criticise the effort of the staff, but to encourage them to improve . Because a public criticism will stop any initiatives being taken like in this 365 Days endurance challenge.
PS : Check out our proposal on Retail Staff at the WAGONRSMARTIDEAS.com contest, vote, comment and please forward to your friends.
Shivaram
FB,Twitter, Linked in RetailGurukul
Cell 90 360 36524.
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