Monday, 4 June 2012

Control what you can - Inventory is a prime candidate ...

How to increase sales during tough times… When the going gets tough, you begin to wonder, what is it that you can do, apart from hoping to get new customers. Actually, there are quite a few things.. 1. Inventory.. Reduce Fresh supply… Evaluate each and every purchase with an eagle eye. I am often surprised, to find owner/retailer hand over this critical responsibility to a few old and trusted employees. They are no doubt doing what they have been doing for many years now. New Action:- Just ask a few questions when the next order is about to be released and you will surely find orders, which you could avoid placing. 2. Check Inventory.. Check out the age ( less than 30 days, 90 days etc) of the different SKUs that you have, not...

Sunday, 3 June 2012

G.U.E.S.T - How to treat a Customer !

There are many descriptions for the various "steps" that are mentioned in the process of making a sale. GUEST G - Greet the customer, it can be just a nodding your head with pleasant smile, U - Unfold the customers needs with a smooth conversation, E - Explain the customer regarding the product with their unique qualities, S - Selling the product to the customer, make sure selling the product should not be the end of the relationship with the customer, it is infact should be the begining of the relationship with the customer,  T -Thanking the customer after selling, never forget to thank the customer after the transaction is completed).  In an article by Vinod Kumar M, Branch Manager /Regional Manage of Kiah Life Style...

Saturday, 2 June 2012

How a new joinee can add value & seriously learn at the same time ..

A typical company / store/ office ... A typical new joinee's day.... If you have seen how a new joinee is "inducted" into a organisation, it is typically, with introductions to the "internal team", meeting with a set of "busy senior people" who hopefully, will find the time to talk to the new joinee . We are passionate about making the web a better place. No where do we find a "customer Contact "program for a new joinee. If anything, the new joinee is shielded from customers, lest he makes a mistake . I came across this wonderfull way to inducting a new joinee by the company automattic/ Wordpress. We are passionate about making the web a better place. Coming on board · When you make it past the interview stage we’ll do a project together on contract, typically lasting between 3-8...

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